Symantec Endpoint For Mac Sierra Installation Fails

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Remove legacy Symantec AntiVirus (SAV) for Mac installations before installing SEP for Mac 12.1.x or 14.x. Mac clients for Symantec Endpoint Protection Cloud do not support Mac OS X 10.11 (El Capitan). As of macOS 10.13, you must authorize the SEP kernel extension after installation for SEP to fully function. The installation, upgrade and uninstallation of SafeGuard File Encryption for Mac can take longer (up to 5 – 20 minutes), if your Mac is located behind a firewall, which prevents direct access to the Internet.

Chad, Looking online at Microsoft it appears that the Mac and Linux client support for SCEP 2012 was a separate add-on provided later than the original release and delivered through the Volume Licensing Center rather than the main support channel for SCEP itself. What this says to me is that it may be difficult to find a direct answer to this question via any of the normal support sites like the TechNet forums as well, since the support may not be via these typical channels either. What I'd do is to look in the documentation which according to the notification for the Mac/Linux client release was included with those Endpoint clients themselves. There may be some indication there where support for these could be found, which I suspect might be via the Volume Licensing Center itself?

If there's nothing there, then the best location to ask would be the TechNet forum(s) for System Center 2012, since those are for the business products since these Community forums are only intended for consumer products and so are manned by either volunteers like us or a handful of 1st level support technicians from other countries. Few of these even know what System Center is and even I had a very difficult time finding the little information I did about the SCEP for Mac client release, even though I've personally been involved with administering networks including Windows and using Microsoft websites to support them for nearly 25 years now. Looking at the MVLS site, the latest SCEP for Mac is Current Branch 1602.

I tried to install this on a Vanilla macOS 10.12 machine and received a warning about the product only being compatible with 10.6 - 10.11. I ignored the warning and installed anyway and my test mac hit a world of hurt - SCEP errors frequently and the machine became increasingly unresponsive. Using the uninstall script still left the machine in a near unusable state. Re-installed Sierra and this time used a different security product, and now everything seems to be fine.

MS you really need to get ahead of the game with SCEP support for new macs. Hi Everyone, I am in the same boat as Chad: my university requires that we run an antivirus program and the one that they have recently switched to is SCEP. I tried installing SCEP on a MacBook that I had to reimage. I could not get SCEP to install on the newly installed Sierra system and the failed installation left some clear messages in the system logs which I forwarded to the university help desk. The help desk told to wait for a new release of SCEP. Emulator for mac mail. One of my most experienced Mac user installed SCEP under El Capitan and then upgraded to Sierra. That did seem to work but YMMV.