Problems With Quicken 2015 For Mac
By When using Quicken 2015, you probably want not only specific, step-by-step information about how to use the program, but also troubleshooting advice. Following are some techniques and tactics that you can use to solve the inevitable problems you encounter while using Quicken in real-life settings. Tactic #1: Use the Quicken Help file You have some problem that you can’t solve by using Help, and it’s either a bug or some glaring error in the Quicken documentation.
Upon further reflection, you may be thinking that you’ve encountered some problem that you can’t possibly solve by consulting the Quicken Help file. Maybe you’re right. But about half the time, the problem is that people don’t know enough about Quicken to know what to do.
Top 3 Most Common Quicken Issues. Issue 1: Duplicate transactions after completing reactivation. If your register is out of balance or you are being asked to add.
People simply experience a mechanical problem, and they can’t make the program work because they haven’t used Quicken enough to figure out how it works. Therefore, the right way to solve this sort of problem is to find out more about Quicken and try again. For example, if you’re having problems printing a report, just finding out more about printing and reports often solves your problem. Usually, you should be able to find the information (perhaps in a slightly less friendly form) in the Quicken Help file. To find information in the Quicken Help file, choose Help→Quicken Help to display the Help window, click the Search Quicken Help tab, and then enter the word or phrase that you want to look up.
Tactic #2: Visit the Quicken product support website Another really good resource for troubleshooting is the Intuit for Quicken. This website supplies a rich database of troubleshooting information. To use the website, you select the version of Quicken you’re using. After you click your version, you see a web page that lists common categories of problems or questions. You select a category, and you’re on your way. The product support website then displays a list of troubleshooting articles that may help you solve your problem.
Tactics #3 and #4: Check the Microsoft or the hardware vendor product support website Keep in mind the possibility that your problem may not be a problem with Quicken at all, but a problem with your computer and its hardware or with Microsoft Windows. If your problem stems from the hardware or the operating system, you can consult the hardware or software maker’s product support website for troubleshooting information. The is phenomenally rich in information. You can usually find the hardware maker product support website easily by using a good Internet search engine. For example, to locate Dell Computer’s product support website, type something like Dell Computer product support in a search engine such as Google.
You can find troubleshooting information about Intuit products at the Microsoft product support website. If the solutions that the site offers aren’t very reassuring, at least you can find out whether others have experienced the same problem. Microsoft may suggest that you contact the vendor (which is Intuit) or that you upgrade to a newer version of the Quicken software.
The conversion of Quicken for Mac to Quicken for Windows Starter Edition is not currently possible. The option to import QXF files, which is necessary for this conversion process, is not available. If you're converting a data file because you've upgraded to the Subscription Release, you will need to. Convert quicken for mac 2017.
But knowing that the problem you’ve encountered is a real problem that Microsoft has logged in its product support knowledge base (that’s what Microsoft calls it) and described in some technical detail is often useful. Tactic #5: Contact Intuit directly In addition to the option of using the Intuit product support website, you can contact Intuit directly by visiting the and clicking the Contact Us button. If you’re willing to wait for your help, you should also know that free support is available by e-mail (consult the Intuit support website for current details).