My Passport For Mac Icon

I use a Macbook Pro and a couple of days ago, as I was moving some picture files onto my drive, it suddenly said that I had somehow ejected it the wrong way. The thing is, I hadn’t ejected it at all. The following day, the same thing happened as I tried to move the same files again.

It might be worth mentioning that I was moving a lot of picture files, and they were heavy picture files. Now, whenever I connect my passport to my Macbook, the WD Smartware icon appears, but My Passport icon does not. I can’t access my hard drive, or any files on it. Sometimes my hard drive will be accesible, but then it ejects itself as soon as I click on it, saying that I didn’t eject it properly. Is the problem to do with the USB connector?

May 25, 2011 - Now, whenever I connect my passport to my Macbook, the WD Smartware icon appears, but My Passport icon does not. I can't access my hard. WD's My Passport Studio and My Passport for Mac are available on the WD store at www.wdstore.com and at select retailers and distributors. My Passport Studio (MSRP in USD) My Passport for Mac.

Or the actual hard drive? What should I do?

Edit: Now, not even the WD Smartware icon will appear. It won’t show up as being connected to my Macbook at all, and when it does connect it just ejects itself over and over.

Same thing is happening to me! I am on an imac, running 10.6.7. I started receiving the same alert msg. That the disk was not ejected properly, though I had not ejected it.

Then the WD software icon started appearing & disappearing, then my drive icon did the same, and now I my mac does not see it at all. I tried to update the WD firmware, but it won’t work because it does not see the drive. Mine is connected via Firewire 800, not usb.

I’ve tried the usual, unplugging, rebooting, etc., but to no avail. Yes, I saw your suggestions before I posted. My mac does not have “First Aid” but I ran my Disk Utilities before I posted and all is well with my mac. I don’t have another mac to plug it into to & don’t want to use on a pc, which is why I bought the mac version. Also, my understanding is if the problem was power-based, the FW connection would not be an issue, but a usb might. Mine is connected via fw 800. Are you suggesting the fw cable that was shipped with this drive may have all of a sudden went bad?

Would this really cause what appears to be a drive software issue? This doesn’t make sense. Usually when a cable goes bad, it just doesn’t work. I don’t think the erractic behavior of the wd software icon appearing & disappearing would happen if a cable went bad?

Lmwlmw wrote: Are you suggesting the fw cable that was shipped with this drive may have all of a sudden went bad? Would this really cause what appears to be a drive software issue? This doesn’t make sense. Usually when a cable goes bad, it just doesn’t work.

I don’t think the erractic behavior of the wd software icon appearing & disappearing would happen if a cable went bad? It could be the cable, or it could be the drive it self.

Best way to test it is trying it with a different computer or different cable. Disk Utility should show first aid on Mac OS X 10.4 and above. If you want to get to first aid for the drive just select the drive that your going to test on Disk Utility and you’ll see the option. Further info on what to do can be found on this.